About Company:
Merit is a team of tech experts, data lovers and problem solvers who thrive on doing great work.
We excel in the collection and transformation of data that underpins some of the world’s most trusted B2B brands.
We invest in the best tech skills and expertise to develop data solutions using transformative technology including AI, robotics, ML and big data processing. This ethos sits at the heart of Merit, giving our clients access to disruptive innovation, helping them realise the full potential of future-focused, tech-driven solutions.
We celebrate and leverage diversity; with a mix of UK and Indian management personnel in our development centres, we guarantee strong communication and seamless delivery.
Job Details:
- Job Role: Customer Support Executive
- Qualification: UG and above (Non–Engineering Graduates only).
- Experience: 0 – 2 years
- No. of Openings: 10
- Salary/CTC: Best in Industry
- Work Model: Work from Office
- Walk-in Date: 30 June – 4th July
- Location: Chennai
Job Description:
Roles & Responsibilities
- To converse with all our clients across the globe using the highest standard of English.
- To achieve KPI and targets set by Team Manager.
- To ensure that each customer receives a high-quality experience of professional service, thus achieving your call quality targets.
- To ensure that all necessary administrative work is completed accurately and promptly on each call, thus achieving your error rate target.
- To ensure that you always aim to exceed set targets on projects, converting as many dials into verifieds.
- To maximize productive phone time while working in the call centre, through achieving a calls per productive hour target.
- To maximize productive phone time while working in the call centre, through achieving verified calls per productive hour target (certain projects).
- To apply your skills with the enthusiasm needed to achieve the above targets.
- To apply your skills when necessary to bring the product to life to the client and promote the benefits of the project.
- Understand and work towards the Call Centre and Merits business objectives.
Job Description – Customer Support Executive
- To support your team at all times in order to achieve team targets by demonstrating the appropriate interpersonal behaviors.
- To ensure you meet the schedule adherence target by being available to make/take calls when expected.
Qualification
Minimum Qualification – UG and above (Non–Engineering Graduates only).
Merit Data and Technology Walkin Drive Details
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below. Time and Venue 30 June – 4th July , 10.30 AM – 6.00 PM Merit Data and Technology Pvt Ltd, SP 52, 3rd St, Ambattur Industrial Estate, Chennai, 600058 Contact – Naveen Rajan ( 9042917456 ) Apply Link: Click Here |
