Mphasis is a global IT services and consulting company headquartered in India, specializing in application development, cloud services, digital transformation, infrastructure management, and BPO solutions, with strong industry presence in banking, financial services, insurance, telecom, and logistics.
Career Growth: Growth opportunities are moderate, though many employees feel promotions and appraisals can be slow.
Work Culture: Mixed work culture that varies by project and team, offering good learning but inconsistent experiences.
Work-Life Balance: Generally good with flexible hours, though some projects may demand extra time.
Management: Supportive in some teams but inconsistent leadership and appraisal processes are common concerns.
Compensation: Average compensation with relatively modest salary hikes and benefits compared to peers.
Employee Satisfaction: Moderate, with employees appreciating stability and learning but expressing concerns about pay and growth.
Job Details:
Role: Tech-Service Desk Associate
Qualification: Any Graduate
Experienced: Entry and mid-Junior level
Last Date: ASAP
Location: Bangalore
Salary: Best In Industry
Walk-in Date: 18th November
Job Description:
We have an exciting opportunity at Mphasis for professionals like you who understand the importance of getting things right from the start especially when it comes to ITO – Service Desk (Technical Support Engineer)
We’re hiring for ITO-Service Desk roles and would love to meet you at our Walk-in Drive in Bangalore on 18th November, 2025.
Date: 18th November, 2025
Timings: 10:00am – 1:30pm
Interview Location: Mphasis, Global Village Tech Park, Tower F, 4th Floor, Mylasandra – Pattenegere Villages, Off Bangalore -Mysore Expressway, RVCE Post, Bangalore-560059
Essential Job Functions:
- Effective Business Communication
- Strong time management
- Communication in neutral or American accent over phone and grammar skills
- Analytical skills
- Ability to follow process and procedures. Escalate unknown issues or questions without delay
- Prompt response to telephone calls, email, and instant message requests for technical support
- Operating the computer, OS and Knowledge base navigation
- Use of Ticketing tool
- Account Management / Password reset
- Active listening and probing skills
- Level 1 and 1.5 technical troubleshooting
- Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver)
- Knowledge of remote support tools, i.e., Bomgar, Remote Desktop, Citrix, Desktop Director
- Proficient in MS Office 2013, 2016 and must have knowledge of O365
- Must have worked on Windows 7 and Windows 10 support for laptops and desktops
- Documents, tracks, and monitors new and open Incidents until resolution or proper escalation
- Knowledge of Wyse thin and zero client support, set up and connectivity
- Supporting issues with Printer installations, HP Print and Scan via USB
- Cisco VPN client support
Immediate joiners preferred
Candidates are required to bring a hard copy of their resume. Please mention HR Bhavya name on it.
Date: 18th November, 2025
Timings: 10:00am – 1:30pm
Interview Location: Mphasis, Global Village Tech Park, Tower F, 4th Floor, Mylasandra – Pattenegere Villages, Off Bangalore -Mysore Expressway, RVCE Post, Bangalore-560059
Don’t miss this opportunity to join our dynamic team at Mphasis!
Mphasis Walkin Drive Detail?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below. Time and Venue 18th November , 10.00 AM – 1.30 PM Mphasis, Global Village Tech Park, Tower F, 4th Floor, Mylasandra – Pattenegere Villages, Off Bangalore -Mysore Expressway, RVCE Post, Bangalore-560059 Contact – Bhavya Periyadan Official Announcement: Click Here |