NTT DATA is conducting off-campus hiring for the position of Helpdesk Senior Representative in Bangalore. We are looking for freshers who are graduates with relevant technical knowledge. This is an excellent opportunity for individuals who are eager to start their careers in IT support and troubleshooting. The role offers a competitive salary, the chance to work with a leading global organization, and an opportunity to grow within a dynamic and inclusive environment. Don’t miss out—apply ASAP!
About Company:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Job Details:
Job Role: Helpdesk Senior Representative
Qualification: Graduate with relevant Knowledge
Last Date: ASAP
Location: Bangalore
Salary: Best In Industry
Experience: Fresher
Job Description:
NTT DATA is looking to hire exceptional, innovative, and passionate individuals who are eager to grow with us. If you are interested in being part of an inclusive, adaptable, and forward-thinking organization, apply now!
We are currently seeking a Helpdesk Senior Representative – Fresher to join our team in Bangalore, Karnataka (IN-KA), India.
Position Overview:
As a Helpdesk Senior Representative, you will be responsible for troubleshooting and providing technical support for a range of IT-related issues. The role involves providing assistance with Windows and Mac troubleshooting, device setups, network issues, and other technical problems to ensure smooth operations for our internal users.
Key Responsibilities:
- Troubleshoot and resolve issues related to Windows 10, Win 8, and Mac operating systems (e.g., No Boot, No Internet, optimization).
- Handle MDM (Mobile Device Management), Autopilot Devices Setup, SCCM, and Amazon Workspaces.
- Provide support for Citrix, Active Directory (basic troubleshooting), Outlook, printer troubleshooting, and external monitor & docking station setups.
- Resolve issues related to network drives and assist in system optimization.
- Act as a liaison between customers and internal departments, ensuring the accurate and timely resolution of online system problems.
Qualifications:
- Ability to work in rotational shifts and work from office. Rewards and Recognition
- Education: Graduate with relevant experience or knowledge in a technical support role.
- Technical Skills:
- Knowledge of troubleshooting Windows 10, Win 8, PC hardware, networking, messaging, MS Office, and COTS applications.
- Familiarity with Outlook troubleshooting and Active Directory.
- Experience with Amazon Workspaces, Citrix, and SCCM is preferred.
- Strong English communication skills (both written and verbal) with excellent customer handling skills.
How to Apply for NTT DATA Off Campus Drive 2025?
Step 1: Go through the entire job post of NTT DATA Off Campus Drive.
Step 2: Make sure that you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.
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