Redisolve Software has announced a Walk-in Drive 2026 for the position of Customer Support Associate in Chennai. This walk-in opportunity is ideal for candidates interested in working in customer support, chat support, and non-voice process roles. The company is looking for candidates with strong communication skills and the ability to assist customers through chat and email support channels.
Candidates who are comfortable handling customer queries, troubleshooting basic issues, and delivering professional support can attend the walk-in drive. The role provides an opportunity to gain experience in the BPM and BPO industry while working in a customer-facing support environment.
Walk-in Job Overview
- Company Name: Redisolve Software
- Job Role: Customer Support Associate
- Qualification: Graduates or Non-Graduates Eligible
- Experience: 0 – 4 Years
- Salary:2.25 – 3.5 Lacs Per Annum
- Job Location: Chennai
- Walk-in Date:10 March 2026 – 20 March 2026
- Walk-in Time:10:30 AM – 3:00 PM
- Employment Type:Full Time (Temporary / Contractual)
About Company
Redisolve Software is a service provider offering outsourced solutions to clients across various industries. The company specializes in delivering IT, BPO, KPO, and LPO services that help organizations improve operational efficiency and customer service.
By combining technology-driven processes with skilled professionals, Redisolve supports global clients in managing customer interactions, resolving technical issues, and improving service delivery. The company works with businesses across multiple sectors and focuses on delivering reliable and efficient support services.
Redisolve aims to help organizations streamline their business processes while maintaining high service standards. Employees working with the company gain exposure to international processes and develop valuable customer service and communication skills.
For candidates starting their careers in customer support or business process outsourcing, Redisolve offers an opportunity to gain hands-on experience in customer interaction, troubleshooting, and service management.
Job Description
Redisolve Software is hiring Customer Support Associates to handle customer interactions through chat and email support channels. The role focuses on responding to customer queries, resolving complaints, and providing assistance related to products or services.
Employees will communicate with customers through online chat platforms and email systems, ensuring that customer issues are resolved quickly and professionally. The role requires candidates to provide accurate information, troubleshoot technical problems when required, and escalate complex issues to internal teams when necessary.
The position involves maintaining high standards of customer satisfaction by addressing queries in a clear and professional manner. Candidates should be able to handle multiple conversations simultaneously while maintaining accuracy and professionalism.
This role is suitable for candidates who have strong communication skills and the ability to work in a fast-paced customer support environment.
Key Responsibilities
- Respond to customer queries through chat and email channels
- Provide accurate information about company products and services
- Resolve customer complaints and service issues efficiently
- Troubleshoot technical problems and guide customers with solutions
- Escalate unresolved issues to the appropriate internal teams
- Maintain professional communication while assisting customers
- Handle multiple chat conversations simultaneously
- Ensure customer satisfaction by providing timely and helpful responses
Required Skills
- Excellent English communication skills both written and verbal
- Ability to handle multiple chats simultaneously
- Typing speed of approximately 25–30 words per minute
- Basic computer knowledge and keyboarding skills
- Working knowledge of MS Excel and computer shortcuts
- Strong problem-solving and analytical abilities
- Good reading and comprehension skills
- Ability to remain calm and patient while interacting with customers
- Friendly and empathetic approach toward customer interactions
Eligibility Criteria
Candidates with 0 to 4 years of experience can attend the walk-in drive. Both graduates and non-graduates are eligible to apply for this position.
Applicants should have strong English communication skills and must be comfortable handling chat-based customer interactions. Candidates should also be capable of working in a structured environment and managing multiple tasks simultaneously.
The role requires candidates to work from the office and be willing to work in rotational night shifts based on business requirements. Candidates who can join immediately or have a short notice period may have an advantage.
Documents to Carry
Updated Resume
Passport Size Photos
Valid ID Proof
Educational Certificates
Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 10 March 2026 – 20 March 2026 |
| Time | 10:30 AM – 3:00 PM |
| Venue | 4/293, Sterling Technopolis, 8th Floor, Old Mahabalipuram Road (OMR), Perungudi, Chennai – 600096 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the Redisolve Software Walk-in Drive 2026?
Yes. Candidates with 0 to 4 years of experience can attend the walk-in interview, making it suitable for freshers and entry-level candidates.
What is the job role offered in this walk-in drive?
The company is hiring for the Customer Support Associate position in a chat support and non-voice process.
What documents should candidates carry for the interview?
Applicants should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and experience documents if applicable.
What is the job location for this role?
The position is based in Chennai and requires candidates to work from the office.