ResultsCX is conducting its Off-Campus Drive 2025 to hire Customer Service Representatives in Bangalore. Open to graduates from any discipline with 0 to 24 months of experience, this role offers a competitive salary and a chance to work in a dynamic customer service environment. As a Customer Service Representative, you will be responsible for handling customer queries, providing solutions, and ensuring a high-quality customer experience. If you have strong communication skills and a passion for customer support, this is a great opportunity to start or advance your career. Interested candidates should apply as soon as possible before the deadline closes.
About Company:
ResultsCX is a global Customer Experience Management (CXM) leader, founded in the 1990s, that helps brands drive superior customer and business outcomes across various industries with a focus on revenue acceleration, cost optimization, and enhanced experiences
Job Details:
Job Role: Customer Service Representative
Qualification: Graduate in any discipline
Last Date: ASAP
Location: Bangalore
Salary: Best In Industry
Experience: 0 – 24 months
Job Description:
What job duties can I expect to perform as a Customer Support Representative?
- Responding to customer inquiries and concerns through email and chat in a timely and professional manner.
- Providing accurate information regarding products, services, promotions, and order statuses.
- Assisting customers with order processing, cancellations, and returns
- Handling customer complaints and escalate complex issues as necessary.
- Updating and maintaining accurate customer records in the system.
- Supporting back-office operations such as data entry, report generation, and order management.
- Working collaboratively with team members and other departments to ensure excellent customer service.
What requirements must I meet to join the team?
- Graduate in any discipline
- Proficiency in both written and spoken English (B2 level).
- 0-24 months of experience in a contact center or back-office role (freshers are welcome).
- Strong written communication and organizational skills.
- High attention to detail and accuracy.
- Amenable to work full-time, in rotational shifts, including evenings, weekends, and holidays.
- Willing to work from the office in Bangalore
Why join our ResultsCX team?
Career Growth Opportunities
Employee Performance Incentives
Annual Vacations
Frequent Employee events, Rewards and Recognition
How to Apply for ResultsCX Off Campus Drive 2025?
Step 1: Go through the entire job post of ResultsCX Off Campus Drive.
Step 2: Make sure that you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.
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