Accenture Walkin Drive for Customer Support Associate

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services €” all powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

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Job Details:

Role: Customer Support Associate

Qualification: Any Graduate

Experience: 1 – 6 years

Salary/CTC: Best in Industry

Job Location: Mumbai

Walk-in Date: 18th December , 11.30 AM – 4.00 PM

Last Date: ASAP

Job Description:

Skill required: International Voice or Chat Process (BPO)
Designation: Inbound Sales Representative Associate- Voice & Chat
Qualifications: HSC and Any Graduation

Years of Experience: 1 to 8yrs

What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.

What are we looking for? •Written and verbal communication Adaptable and flexible Ability to work well in a team Ability to perform under pressure Agility for quick learning.

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines• Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
The decisions that you make would impact your own work.
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts

How to Apply for Accenture Walkin Drive ?

If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.

IMPORTANT
Just attend the walk-in drive at the address below. Time and Venue 18th December , 10.00 AM – 5.30 PM MDC2 B , Ground Floor , Plant 3, Lal Bahadur Shastri Marg, Ambewadi, Godrej & Boyce Industry Estate, Vikhroli West, Mumbai, Maharashtra 400079 Apply link for Customer Support Associate: Click Here