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Job Details:
- Job Role: Service Desk Non-Voice Support
- Qualification: Any Graduation
- Experience: 0 – 1 year
- Salary/CTC: Best in Industry
- No of Position: 75
- Location: Chennai
- Walk-in Date: 18th July
- Walk-in Timing: 10.00 AM – 4.00 PM
- Contact: Navin Kumar
Job Description:
Skill required: Backoffice – Service Desk Non-Voice Support
Designation: Utility Bill New Associate
Qualifications: Any Graduation
Years of Experience:0 to 1 years
Location: Chennai
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
What are we looking for?
- Ability to work well in a team
- Results orientation
- Agility for quick learning
- Ability to establish strong client relationship
- Detail orientation
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
Ready to be the voice of change and create customer experiences like never before?
Save the date now and explore open Backend-Non-Voice roles with us!
See you there!
How to Apply for Accenture Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below. Time and Venue 18th July , 10.00 AM – 4.00 PM CDC5,No.7, Divya Sree Point, OMR Service Rd, Laxmi Nagar Extension, Sholinganallur, Chennai, Tamil Nadu 600119-2nd Floor. Contact – Navin Kumar Apply Link: Click Here |
