About Company:
HCL Technologies Limited is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employee.
Job Details:
- Job Role: Customer Service Executive
- Qualification: Any Graduation (No B.E/B.Tech/M.Tech/BCA/MCA/Law/Technical Background)
- Experience: Fresher
- No Of Openings: 50
- Salary/CTC: Best In Industry
- Walk-in Date: 14th May – 16th May
- Work Location: Chennai
- Interview Mode: Face to Face Interview
- Time: 11.00 AM – 4.00 PM
- Contact: Vikas Kapoor
Job Description:
Customer Service Executive (Non-Tech) Freshers – Voice Process
We are looking for a motivated and detail-oriented freshers. The ideal candidate will be comfortable working night shifts and in a 24/7 work environment. Candidate will be responsible for solving customer queries through calls and emails, ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle customer queries and issues via phone and email in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to resolve customer issues.
- Monitor and report on key performance indicators (KPIs) related to customer service.
- Continuously improve processes to enhance customer experience.
Requirements:
- Comfortable working night shifts and in a 24/7 work environment.
- Excellent attention to detail and problem-solving skills.
- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Graduation Mandatory Excluding (B.Tech/M.tech/BCA/MCA/Law)
Interested candidates can come for the walk in drive & also can share their resumes on vikas.kapoor2@hcltech.com
Where can I attend the HCL Walk-in Drive?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Attend the walk-in drive at the address below. Time and Venue 14th May – 16th May , 11.00 AM – 4.00 PM HCL Technologies LTD Sholinganallur Chennai – Info hind No 602/3 Elcot Economic Zone, Sholinganallur Village, Medavakkam High Road, Sholinganallur, Chennai – 600119 Contact – Vikas Kapoor Official Announcement: Click here |
