Cognizant has announced a Walk-in Drive 2026 in Chennai for the Non Voice Process role. The company is inviting applications from recent graduates who are interested in starting their careers in customer support and business process operations.
This walk-in opportunity is open to freshers and candidates with limited experience. Individuals with strong communication skills and interest in non-voice support operations such as email or chat support can participate in the interview process on the scheduled date.
Walk-in Job Overview
- Company Name: Cognizant
- Job Role: Non Voice Process Associate
- Qualification: Bachelor’s Degree (2023 / 2024 / 2025 Pass Outs)
- Experience: 0 – 11 Months
- Salary: Best in Industry
- Job Location: Chennai, Tamil Nadu
- Walk-in Date: 14 March 2026
- Walk-in Time: 9:30 AM – 12:00 PM
- Employment Type: Full Time, Permanent
- No of openings: 160
About Company
Cognizant is a global technology and professional services organization that helps businesses modernize technology, reimagine processes, and transform customer experiences. Headquartered in the United States, the company operates across multiple countries and serves clients in industries such as healthcare, banking, insurance, retail, and technology.
Cognizant employs more than 300,000 professionals worldwide and delivers services in areas such as digital engineering, cloud computing, artificial intelligence, business process services, and consulting. The company focuses on helping organizations anticipate customer needs and adapt quickly to market changes.
With strong global delivery capabilities and advanced technology solutions, Cognizant offers career opportunities for professionals who want to build expertise in technology-enabled business services and customer operations.
Job Description
The Non Voice Process Associate role involves supporting customer service operations through non-voice communication channels such as email support, chat processes, and data handling tasks. Selected candidates will work in a business process services environment where they will assist customers and internal teams by handling queries and processing requests through digital communication platforms.
The role requires individuals who can communicate clearly in written format and manage tasks efficiently. Candidates should have the ability to analyze requests, provide accurate responses, and maintain professional communication while interacting with customers or internal stakeholders.
Employees will also be responsible for updating records, maintaining documentation, and ensuring that all service requests are handled according to organizational guidelines.
Key Responsibilities
- Handle customer queries through email or chat-based support channels
- Process customer service requests and provide appropriate responses
- Maintain accurate records of customer interactions and service activities
- Follow established company procedures while resolving queries
- Ensure timely resolution of customer issues and requests
- Coordinate with internal teams to address complex service requirements
- Maintain professionalism and quality standards in all communications
- Update internal systems with accurate information related to service requests
Required Skills
- Excellent written communication skills
- Basic knowledge of customer support operations
- Good typing speed and computer skills
- Ability to work efficiently in a non-voice support environment
- Basic understanding of email and chat support processes
- Ability to handle multiple tasks and manage time effectively
- Strong attention to detail and accuracy
- Teamwork and coordination skills
Eligibility Criteria
Candidates interested in the Cognizant Walk-in Drive 2026 should meet the following eligibility requirements:
- Applicants must have completed a Bachelor’s Degree in any discipline
- Only 2023, 2024, and 2025 pass-out graduates are eligible to apply
- Freshers and candidates with up to 11 months of experience can participate
- Candidates should have excellent communication skills
- Applicants with a customer support background will be preferred
- Candidates must be willing to work in different shifts as required by operations
- The role follows a work-from-office model
This role is suitable for candidates interested in careers related to non-voice customer support, BPO operations, and digital service management.
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 14 March 2026 |
| Time | 9:30 AM – 12:00 PM |
| Venue | Cognizant Office, Cafeteria (SDB-3), SEZ Ave, Elcot SEZ, Sholinganallur, Chennai 600119 |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
Can freshers attend the Cognizant Walk-in Drive 2026?
Yes. Fresh graduates and candidates with up to 11 months of experience are eligible to attend the walk-in interview.
Which graduation batches are eligible for this walk-in drive?
Candidates who completed their graduation in 2023, 2024, or 2025 can apply.
What type of work is involved in the Non Voice Process role?
The role mainly involves email support, chat support, data processing, and handling customer queries through non-voice communication channels.
What is the job location for this role?
The position is based in Chennai, Tamil Nadu.