eCare India has announced a Walk-in Drive 2026 for candidates interested in working in an International Voice Process role. The company is inviting freshers and candidates with limited experience to attend the walk-in interview scheduled in Chennai.
This hiring drive offers an opportunity for candidates who have strong English communication skills and are looking to begin or grow their careers in the BPO and healthcare services sector.
Walk-in Job Overview
Company Name: eCare India
Job Role: International Voice Process
Qualification: Any Graduate / Any Postgraduate
Experience: 0 – 2 Years
Salary: Best in Industry
Job Location: Chennai
Walk-in Date: 16 March – 20 March 2026
Walk-in Time: 10:30 AM – 2:30 PM
Employment Type: Full-Time, Permanent
No of openings: 200
About Company
eCare India is a medical billing and healthcare support services provider headquartered in India. The company specializes in delivering end-to-end medical billing, coding, and revenue cycle management solutions for healthcare organizations across the globe.
Founded in 2000, the organization was among the early providers of offshore medical billing services from India. Over the years, it has expanded its operations and now supports international healthcare providers through multiple delivery centers. The company focuses on improving financial performance for healthcare clients by managing administrative processes such as billing, claims management, and coding.
The organization follows strict security and operational standards, supported by certifications including ISO 9001 for quality management and ISO 27001 for information security management. These standards ensure that sensitive healthcare data is handled securely while maintaining compliance with global healthcare regulations.
Job Description
The International Voice Process role involves handling voice-based communication with international clients and supporting healthcare billing operations. Selected candidates will interact with customers over calls to address queries, provide information, and assist with service-related concerns.
Employees working in this role will be responsible for maintaining professional communication standards and ensuring that customer issues are handled efficiently. The job requires strong English speaking and writing skills, as the process involves communication with overseas clients.
Candidates must be comfortable working in night shifts since the role supports international operations. The position is suitable for individuals who want to gain experience in the BPO and healthcare outsourcing industry while developing strong customer interaction and communication skills.
Key Responsibilities
- Handle inbound and outbound calls with international customers in a professional manner
- Provide accurate information and support related to service requests or billing queries
- Maintain proper call documentation and update internal systems with interaction details
- Ensure high standards of communication and customer service during each interaction
- Follow company procedures and operational guidelines while handling customer conversations
- Maintain productivity and service quality targets set by the organization
- Escalate complex queries or unresolved issues to appropriate internal teams when necessary
- Work collaboratively with team members to ensure smooth process operations
Required Skills
- Strong verbal and written communication skills in English
- Ability to interact confidently with international customers
- Good listening skills and the ability to understand customer concerns
- Basic problem-solving and analytical thinking ability
- Professional communication and interpersonal skills
- Willingness to work in night shifts supporting international operations
- Ability to adapt to a fast-paced BPO work environment
Eligibility Criteria
Candidates applying for this walk-in drive must meet the following eligibility conditions:
Applicants with any undergraduate degree can attend the interview. Postgraduate candidates are also eligible to participate in the hiring process. The company allows candidates with up to two years of experience in BPO or voice-based processes to apply.
Freshers are encouraged to attend the walk-in drive. Candidates who have studied in English medium during their 10th and 12th education are preferred because the role requires strong communication skills in English.
The company has also indicated that graduation is not strictly mandatory and candidates with strong communication ability may still be considered during the interview process. Candidates with backlogs or arrears are also allowed to attend the walk-in interview.
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 16 March – 20 March 2026 |
| Time | 10:30 AM – 2:30 PM |
| Venue | eCare India Pvt Ltd, Navins WSS Towers, 5th Floor, No.107 & 108 Harris Road, Mount Road, Chennai – 600002 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the eCare India Walk-in Drive 2026?
Yes. Fresh graduates and candidates with little or no prior work experience are eligible to attend the walk-in interview.
What documents should candidates bring for the walk-in interview?
Applicants should carry an updated resume, passport size photographs, a valid government ID proof, educational certificates, and experience documents if they have prior work experience.
What is the job location for this role?
Selected candidates will work at the company’s office in Chennai.
What type of job role is offered in this walk-in drive?
The company is hiring for an International Voice Process role where employees will handle customer communication and support operations related to healthcare services.