Examity Walk in Drive in Hyderabad

Meazure Learning provides secure, reliable, and convenient test development, administration, and delivery solutions for academic and professional credentialing programs. We offer the human expertise and end-to-end software solutions needed to achieve the optimal testing experience. With remote, test center, hybrid, and event-based delivery capabilities, we adapt to the unique needs of each exam program and test-taker. We empower our clients, test-takers, and industry leaders through our mission to move people forward in their educational, professional, and personal lives.

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Job Details:

Role: Customer Success Associate

Qualification: Any Graduation

Experience: 0 – 4 years

Salary/CTC: Best in Industry

Job Location: Hyderabad

Walk-in Date: 23 February – 27 February , 10.00 AM – 3.00 PM

No of openings: 75

Job Description:

Job Description:

Our Process Associates (Proctors) provide world class customer service client test takers by setting up and facilitating testing sessions to ensure support and integrity in the testing process.

The Responsibilities:

Proctor exams and other tests, virtually; includes “Start-Up”, submission, and log-out of a test taker’s exam in accordance with each clients exam rules
Serve as a liaison between Operations and test takers to ensure resolution of disconnect issues that may occur during the exam process due to internet connectivity, video, audio, or other technical issues
Log Active Interventions so they can be reported on at a Company level
Supervise the investigation of any alleged breach of Disciplinary Regulations for test takers
Interviewing test takers with required documentation
Assist test takers to complete prerequisites of the exam Validate and Verify the identity of the test taker
Supervise the examination for the entire period and document the same in the database.
Participate in weekly review meetings.
Report technical issues during the exam to the technical support team
Provide excellent customer service to test takers and clients by using the business provided customer support tool including chat and email support.

Additional Position Information:

Onsite
Location: Malkajgiri
Core Hours: Rotational – Night Shifts
Core Days Worked: 5 Days
Shift Schedules/Week o will be defined by the Work Force Management Team as per the business requirement.

Desired Attributes:

Excellent verbal and written communication (English required)
Ability to communicate effectively with customers and employees
Technical aptitude; preferably with proficiency in web-based applications, O365 Applications, and Microsoft Office Suite
Ability to be responsive and adept at problem-resolution and critical thinking
Ability to achieve positive satisfaction results from customers.
Note: 6 Months of Experience is mandatory for undergraduates.

The Benefits:

Competitive Pay (2.75 LPA – 3.75 LPA Including travel allowance )
Two way Cab Services (Selective regions)
Healthy work Culture
Career Growth Opportunities
Learning and Development Opportunities
Company Sponsored Health Insurance
Referral Award Program
Free Food (Lunch, Dinner & Breakfast)
6k Transport Allowance/Month

Examity Walkin Drive Detail

If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.

IMPORTANT
Just attend the walk-in drive at the address below. Time and Venue 23 February – 27 February , 10.00 AM – 3.00 PM Location: Jains Balaji Big Town, 3rd Floor Above Zudio Survey No. 228 Old 44, 44/ 1 & 44/2, Anand Bagh Circle, Opp. Safilguda Lake, Safilguda, Malkajgiri, Secunderabad – 500047 Contact – Gowri ( 7845858783 )
Apply Link: Click Here