KPMG in India, a professional services firm, is the Indian member firm of KPMG International Cooperative (“KPMG International.”), was established in September 1993. As members of a cohesive business unit, KPMG responds to a client service environment by leveraging the resources of a global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG Advisory professionals provide advice and assistance to enable companies, intermediaries and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of risk and financial advisory services that can help clients respond to immediate needs as well as put in place strategies for the longer term.
Designation Details:
Job Role: Associate Consultant
Qualification: Bachelor’s/ Master’s Degree
Location: Bangalore
Experience: Entry Level
Salary: Best In Industry
Job Description:
Narrative:
This role is responsible for service ownership, system management and third level support; will investigate, troubleshoot and solve complex support issues and work to improve the overall end user experience.
Collaborate with operations and support teams to provide direction/support, streamline processes, gain efficiencies, and enhance the overall user experience. Manage and maintain the systems and processes that enable management & security on the endpoints.Act as point of escalation for Level 3 support and major incidents, working with vendors to resolve complex technical issuesInterface with internal customers to provide support, training, and technical expertise for services provided and identify emerging technologies that may be applicable to the businessReview metrics associated to services provided and drive continual service improvements regardless of where the technology components, skills, or processes resideMaintain documentation, including operational procedures, knowledge articles, user reference guides, and project plansPerform system health checks and create test cases for new tools.
Skill Matrix: Virtual Desktop Infrastructure (VDI)
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