Movate Technologies has announced a walk-in drive for the role of Customer Support Chat Process in Chennai. This opportunity is ideal for candidates who have experience in chat support or international process roles and are looking to build a career in the customer support and BPO industry. Interested candidates can attend the walk-in interview on the specified date and explore this opportunity to work with a globally recognized technology and customer experience services company.
Walk-in Job Overview
Company Name: Movate Technologies
Job Role: Customer Support Chat Process
Qualification: Bachelor’s Degree
Experience: 0 – 2 Years
Salary: 2.5 – 3.5 Lacs per annum
Job Location: Chennai
Walk-in Date: 5 March 2026
Walk-in Time: 11:00 AM – 5:30 PM
Employment Type: Full Time, Permanent
No of Openings: 17
About Company
Movate Technologies is a global digital technology and customer experience services company known for delivering innovative solutions to organizations across various industries. Headquartered in Plano, Texas, the company has built a strong presence across multiple countries and continues to expand its operations globally.
Movate focuses on helping businesses improve their customer experience and operational efficiency through advanced technology, data-driven insights, and skilled professionals. With a workforce of more than 12,000 employees across 20 global locations, the company supports clients with digital transformation, technical support, and customer service solutions.
The organization is recognized for its human-centered innovation and strong commitment to delivering measurable outcomes for clients. By combining technology expertise with a customer-first approach, Movate helps businesses adapt to changing market demands and stay competitive in a rapidly evolving digital environment.
Job Description
Movate Technologies is hiring candidates for the International Customer Support Chat Process role. The selected candidates will be responsible for assisting international customers through live chat platforms and providing timely and effective support. This role involves managing multiple chat conversations simultaneously while maintaining high service quality and professionalism.
The position is suitable for candidates who possess strong written communication skills and are comfortable working in night shifts to support international clients. Candidates with experience in chat support or customer service roles will have an advantage during the selection process.
The organization provides a supportive work environment with opportunities to learn and grow in the customer support domain. Employees will gain exposure to global customer interaction and develop strong communication and problem-solving skills.
Key Responsibilities
- Provide customer assistance through live chat for international clients
- Handle multiple chat conversations simultaneously while maintaining service quality
- Resolve customer queries and provide accurate solutions within defined timelines
- Maintain professionalism and clear communication while interacting with customers
- Document customer interactions and update relevant systems as required
- Ensure customer satisfaction by delivering prompt and effective support
- Follow company guidelines and processes for customer service operations
Required Skills
- Strong written and verbal communication skills
- Ability to handle multiple live chat sessions simultaneously
- Good understanding of customer service practices
- Basic computer and typing skills
- Ability to work in rotational night shifts
- Problem-solving and analytical abilities
- Team collaboration and adaptability in a dynamic work environment
Eligibility Criteria
Candidates applying for this role must have a bachelor’s degree from a recognized university. Freshers and candidates with up to two years of experience in customer support or chat process roles can apply.
Applicants should possess excellent communication skills in English and must be comfortable interacting with international customers through chat platforms. Prior experience in handling international chat processes will be an added advantage.
Candidates must also demonstrate the ability to work in rotational night shifts and manage multiple chat interactions simultaneously while maintaining quality standards.
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 5 March 2026 |
| Time | 11:00 AM – 5:30 PM |
| Venue | Ground Floor, 6th, 9th and 10th Floor, Ambit IT Park, No 32A & 32B, Ambit Park Road, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior registration required for this walk-in interview?
Candidates can attend the walk-in interview directly on the scheduled date. However, checking the official company website or job portal for updates before attending the interview is recommended.
Can freshers apply for this role?
Yes. Freshers and candidates with up to two years of experience in customer support or chat process roles are eligible to attend the walk-in drive.
What documents should candidates carry for the interview?
Applicants should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and relevant experience documents if applicable.
What is the job location for this position?
The job location for this role is Chennai, where the selected candidates will work in the international customer support chat process team.