Hey there, job seekers! Prodapt Solutions is offering an exciting opportunity with their walk-in drive in 2024 for the job role of Customer Support Associate. The best part? They are open to hiring Any Graduate with 0 years of experience, making it a perfect entry-level position for freshers. With a whopping 50 openings, the salary/CTC is best in the industry, adding even more appeal to this opportunity. The walk-in is happening from 24th October to 26th October in Chennai, so mark your calendars and get ready to kickstart your career journey with Prodapt Solutions!

About Company:

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical.

Designation Details:

• Job Role: Customer Support Associate
• Qualification: Any Graduate
• Experience: Fresher
• No. of Openings: 50
• Salary/CTC: Best In Industry
• Venue Location: Chennai
• Walk-in Date: 24th October – 26th October

Job Description:

Job Role: Customer support Associates

Responsibilities:

• Technical Assistance: Provide support for telecom systems, including troubleshooting hardware and software issues.
• Customer Support: Assist customers via chat, addressing their technical concerns and providing solutions.
• System Monitoring: Monitor network systems to identify and resolve inconsistencies or issues.
• Documentation: Maintain records of issues and resolutions for future reference.
• Upgrades and Maintenance: Process customer requests for system upgrades and perform regular maintenance tasks.
• Collaboration: Work with other technical teams to escalate and resolve complex issues.

Eligibility :

• Only Fresher can Apply .
• Looking for candidates with IT or Computer science educational background is mandatory
• Need good communication
• Flexible to work from office in Rotational night shift and rotational week off.
• Location: Chennai one , Thoraipakkam.

Perks:

• Night shift allowance on top of the package.
• Performance based Incentives.
• Provision of 2 way cab
• One meal every day based on the shift

Note:

• Bring your updated resume to interview.
• Diploma and experienced candidates can refrain.

Assessments conducted -Must practice well and attend he interview.

1.Typing (Type Dojo -35 WPM-1 min test)

2.English (EF set set – 15 min Test)

Interested candidates can walkin for interview on Oct 24, 25 and 26, to our Chennai one Prodapt office at 3rd Floor. Kindly prepare for assessment at your home and appear for the walkin in.

Candidate can bring their friends as well .

For enquiry kindly WhatsApp – 7305952225 (Nivitha) or mail to nivitha.a@prodapt.com

How to Apply for Prodapt Solutions Walkin Drive ?

If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.