Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 145,000+ professionals across 90+ countries helping 1100+ clients, Tech Mahindra provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.
Why You Shouldn’t Miss Out on Walk-In Drives:
- Instant Feedback: Receive interviews and feedback right away, cutting down on the waiting period that comes with traditional applications.
- Diverse Opportunities: Get access to a large number of positions in different levels and domains that are suitable for both recent graduates and seasoned professionals.
- Less Formal Setting: Because interviews are frequently more casual, applicants can successfully highlight their personalities and communication abilities.
- Networking Opportunities: Make connections with hiring managers and business leaders to create beneficial connections for future employment opportunities.
- Effective Procedure: Employers and candidates can make decisions more quickly because to walk-in drives, which expedite the recruiting process.
- Showcase Skills: Increase your chances of making a good impression by simply presenting your credentials and abilities.
- Examine Various Roles: Your chances of landing a good job will increase if you interview for several jobs in a single day.
- Keep Up to Date: Get firsthand information from recruiters about the corporate culture and job requirements.
- Your chances of finding a job can be greatly improved by taking part in a walk-in drive.
Job Details:
Role: Service Desk Technical support
Qualification: Any Graduation
Experience: 0 – 5 years
Salary/CTC: Best in Industry
Job Location: Hyderabad
Walk-in Date: 9th February – 13th February
No of Openings: 30
Job Description:
Hiring for – Service Desk (Technical Support || International voice) Role :
- Technical support associate
- Senior Technical Support associate
Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality.
Key Responsibilities:
- Technical Support (L1/L2)
- Respond to customer queries via calls/emails.
- Troubleshoot and resolve technical issues.
- Maintain proper documentation of incidents.
- Ensure customer satisfaction with prompt service.
- Service Desk Operations
- ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk)
- Active Directory (User Management, Password Reset, Account Unlock)
- Microsoft Office & O365 Support (Outlook, Excel, Teams)
- Windows OS (7/8/10) & Desktop Troubleshooting
- VPN / Citrix / Exchange Support
- Hardware & Network Troubleshooting (LAN, Printers, Devices)
- Remote Troubleshooting (Desktop, Laptop, Mobile, Printers)
- Antivirus, Patch Management, SCCM basics
- Voice (Excellent Communication Skills) Knowledge of ITIL Processes
Requirements:
- Fresher (NO PURSUING)
- 0- 5 years experience in technical support only into International voice
- Excellent communication skills in English.
- Willingness to work in rotational shifts.(Night shifts) 24/7
- work from office
- Work location – Bahadurpally
- Immediate joiner
- Basic knowledge of Technical issues
Perks/Benefits:
- Training and career growth opportunities
- Friendly work environment
Where can I attend the Tech Mahindra Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Just attend the walk-in drive at the address below. Time and Venue 9th – 13th February , 11.00 AM – 1.00 PM Tech Mahindra, Bahadurpally |
| Service Desk Technical support: Click Here |
| Apply Link: Click Here |
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