IBM Off Campus Drive

IBM Off Campus Drive 2024 | Technical Support Engineer | BE/B.Tech

IBM Off Campus Drive 2024: The IBM Off Campus Drive for 2024 is looking for dedicated individuals to join as Technical Support Engineers, especially those with a BE/B.Tech degree. The ideal candidate should have a solid grasp of relational database concepts and possess basic programming skills, including knowledge in Ruby on Rails, JAVAScript, HTML, CSS, and SQL. Experience in Cloud computing platforms like AWS, Azure, or GCP is a plus. Candidates should excel at working with large data sets in Excel, swiftly identifying and solving data-related challenges. Additionally, being adept at creating technical designs through iterative mockups will be highly valued in this role. This opportunity at IBM promises to be an exciting journey for those eager to showcase their technical expertise in a supportive and innovative environment.

About Company:

The International Business Machines Corporation, nicknamed Big Blue is an American multinational technology corporation headquartered in Armonk, New York, with operations in over 175 countries.At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you’re searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We’re here to help every creator turn their “what if” into what is. Let’s create something that will change everything.

Job Details:

Job Role: Technical Support Engineer

Qualification: BE/B.Tech

Location: Bangalore

Batch: 2021, 2022 and 2023

Salary: Best in Industry

Job Description:

Your Role and Responsibilities

Join the team building the next-generation partner solutions at Apptio. The Partner Technology Services team will work closely with our partner ecosystem and internal teams to develop and bring to market joint solutions. This role involves understanding the technical needs of our partners, architecting solutions that serve both our partners and customers, and being the technical liaison between our company and partner organizations. Provide technical support and training to our partners to ensure successful implementation and adoption of joint solutions.

Required Technical and Professional Expertise

Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc…)
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices.
Collaborate with other departments in the company to achieve customer satisfaction.

Preferred Technical and Professional Expertise

Knowledge and application of relational database concepts.
Basic programming skills and web development understanding, e.g. Ruby on Rails, JAVAScript, HTML, CSS, SQL
Experience with Cloud computing (AWS/Azure/GCP)
Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
Skilled at completing technical design via iterative mockups.
Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating
expense handling, program portfolio management, and application / infrastructure support.
Operational knowledge of IT infrastructure domains including data centers, network / communications, server utilization, virtual environments
storage, and application development & maintenance.
Strong analytical and problem solving skills.
Strong skills in data analysis/manipulation.
Ability to quickly comprehend complex spreadsheets/data in order to
streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel).
Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance.
Ability to quickly context-switch between multiple complex work streams.
Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
Client-focused attitude — a customer advocate.
Team player with solid communication and presentation skills.

How to Apply for IBM Off Campus Drive 2024?

Step 1: Go through the VisitJobsite entire IBM Off Campus Drive 2024 article.
Step 2: Make sure that you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.

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