Hexaware Technologies is conducting a Walk-in Drive 2026 for Chat Process Executive roles in Coimbatore. This is a great opportunity for freshers and experienced candidates to start or grow their careers in the non-voice customer support domain.
Walk-in Job Overview
- Company Name: Hexaware Technologies
- Job Role: Chat Process Executive (Non-Voice)
- Qualification: Bachelor’s Degree
- Experience: 0–3 Years
- Salary: 1.75–2 LPA
- Job Location: Coimbatore
- Walk-in Date: 30 March – 4 April 2026
- Walk-in Time: 10:30 AM – 1:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 50
About Company
Hexaware Technologies is a global IT services and consulting company known for delivering digital transformation solutions to enterprises worldwide. With a strong presence across multiple countries, the company focuses on leveraging automation, cloud, and customer experience solutions to help businesses scale efficiently. Hexaware employs thousands of professionals globally and emphasizes innovation, collaboration, and continuous learning. The organization is recognized for its employee-centric culture and commitment to developing talent through structured training and development programs. With decades of industry experience, Hexaware continues to be a preferred employer for candidates seeking opportunities in IT services and customer support roles.
Job Description
The Chat Process Executive role is focused on handling customer interactions through chat-based support channels. Candidates will be responsible for assisting customers, resolving their queries, and ensuring a smooth customer experience without voice interaction.
This position requires excellent written communication skills, strong typing ability, and the capability to multitask effectively. Candidates must be able to understand customer concerns quickly and provide accurate solutions while maintaining professionalism. The role also involves working in rotational shifts and adhering to company-defined service standards.
Key Responsibilities
- Respond to customer queries through chat in a timely manner
- Provide accurate information and resolve customer concerns effectively
- Maintain professional communication with customers
- Ensure high levels of customer satisfaction
- Handle multiple chat interactions simultaneously
- Follow company processes and quality guidelines
- Escalate unresolved issues to higher-level support teams
- Maintain proper documentation of customer interactions
- Meet productivity and performance targets
Required Skills
- Strong written communication skills in English
- Good grammar, sentence construction, and clarity
- Typing speed of at least 25 words per minute with high accuracy
- Basic computer knowledge
- Ability to handle multiple tasks efficiently
- Problem-solving and analytical skills
- Customer-focused mindset
- Ability to work in a fast-paced environment
Eligibility Criteria
Candidates interested in this Walk-in Drive 2026 must meet the following requirements:
- Open to freshers and candidates with up to 3 years of experience
- Candidates who passed out after 2015 are eligible
- Any graduate can apply (arrears are acceptable)
- Must have excellent communication skills
- Immediate joiners are preferred
- Candidates should be willing to work from office
- Preference may be given to candidates based in Coimbatore
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 30 March – 4 April 2026 |
| Time | 10:30 AM – 1:00 PM |
| Venue | Hexaware Technologies Ltd, Vetrivel Towers, 1297, Mettupalayam Road, Coimbatore – 641043 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers apply for this walk-in drive?
Yes, freshers with strong communication skills are eligible to apply.
2. What is the required typing speed for this role?
Candidates should have a typing speed of at least 25 words per minute with good accuracy.
3. Is this a voice or non-voice role?
This is a non-voice (chat support) role.
4. What is the job location?
The job location for this role is Coimbatore.