IDFC first Off Campus Drive

IDFC First Bank Off Campus Drive For Banker-Customer Experience

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IDFC First Bank is an Indian Private Sector Bank formed by the merger of the banking arm of Infrastructure Development Finance Company and Capital First Ltd., an Indian non-bank financial institution. The new brand identity of IDFC FIRST Bank signifies growth and energy. It reflects the progressive spirit of our times.

IDFC First Bank Employee Perks & Benefits

Competitive Salary
Employees receive a competitive compensation package, including fixed and performance-based pay.

Health & Wellness
Comprehensive health insurance for employees and dependents. Maternity and paternity leave, along with wellness programs, are also offered.

Retirement Benefits
Employees benefit from Provident Fund (PF) contributions, along with gratuity payments after a qualifying period of service.

Stock Options
Eligible employees have access to an Employee Stock Option Plan (ESOP), enabling them to acquire shares in the bank at preferential rates.

Paid Time Off
Generous paid leave, including annual leave, sick leave, and public holidays, promoting work-life balance.

Learning & Development
IDFC First Bank offers training programs, skill development workshops, and education assistance for further studies or certifications.

Performance Recognition
Employees are rewarded with performance bonuses and recognition programs for individual and team achievements.

Work-Life Balance
Flexible working hours and remote work options, depending on the role, enhance work-life harmony.

Employee Assistance
The bank provides counseling, legal, and financial support services through Employee Assistance Programs (EAP).

Employee Engagement
Opportunities for community service, team-building activities, and CSR initiatives.

Job Details:

Role: Banker-Customer Experience

Qualification: Bachelor’s/ Master’s degree

Experience: 1-4 Yrs

Salary/CTC: Best in Industry

Job Location: Across India

Last Date: ASAP

Job Description:

The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.     

Roles & Responsibilities

  • Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
  • Deliver business target assigned as per performance score card.
  • Giving the client need based product solutions and in the process aligning client requirements with business specifics.
  • Assessing customer propensity and ensuring higher product penetration per relationship.
  • Referencing for more business from existing customers.
  • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
  • Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
  • Assist in closure of all observations on audit report   

Secondary Responsibilities:

Perform audit and ensure compliance to internal and external regulations and guidelines

Provide best in-class customer service to become their banking partner of choice

Key Success Metrics      

CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card.

Qualifications  

Graduate – Any discipline

Post Graduate – MBA preferred                                                                                                                                             

Experience

Minimum Number of Years – 1-4 years of relevant experience in Banking or allied Business

Industry – BFSI                                  

Functional Area – Retail Liabilities       

How to Apply for IDFC First Bank Off Campus Drive ?

Step 1: Go through the VisitJobsite entire IDFC First Bank Off Campus Drive article.
Step 2: Make sure that you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.

To Check & Apply for IDFC First Bank Recruitment – Important Link
Banker-Customer Experience- Apply for this Job
Teller – Apply for this Job
Developer-Apply for this job