Infosys BPM is conducting a Walk-in Drive 2026 in Bengaluru for International Customer Support (Voice Process) roles. This opportunity is open to candidates with 0 to 5 years of experience who are looking to grow their careers in international customer service and voice support.
If you have strong English communication skills and are willing to work in night shifts, this walk-in drive offers a full-time, work-from-office opportunity with a leading global organization.
Walk-in Job Overview
- Company Name: Infosys BPM Ltd.
- Job Role: International Customer Support – Voice Process
- Qualification: Any Full-Time Undergraduate (15 Years of Formal Education)
- Experience: 0 – 5 Years
- Salary: Best in Industry
- Job Location: Bengaluru
- Walk-in Date: 3rd March 2026
- Walk-in Time: 10:00 AM – 2:00 PM
- Employment Type: Full Time
About Company
Infosys BPM Ltd. is a global leader in business process management services and a subsidiary of Infosys. The company delivers end-to-end outsourcing solutions to clients across various industries, leveraging advanced technology, analytics, and process excellence. With a strong global presence, Infosys BPM supports organizations in optimizing operations, enhancing customer experience, and driving digital transformation. The organization promotes a collaborative work culture, continuous learning, and career growth opportunities. Known for its structured processes and ethical standards, Infosys BPM provides employees with exposure to global clients and evolving technologies in the customer service domain.
Job Description
Infosys BPM is hiring International Voice Process professionals to support global customers. The selected candidates will handle customer queries, provide timely resolutions, and ensure a positive customer experience.
The role requires strong communication skills, customer handling capabilities, and willingness to work in night shifts. Candidates must be comfortable working in a 100% work-from-office model and adaptable to changing tools and workflows.
Key Responsibilities
- Interact with international customers through voice support
- Resolve customer queries efficiently and professionally
- Build rapport through active listening and empathetic communication
- Follow internal processes to provide accurate solutions
- Maintain high standards of quality and customer satisfaction
- Adapt to new tools, systems, and workflow updates
- Ensure compliance with company policies and ethical standards
Required Skills
- Excellent spoken and written English communication skills
- Strong customer handling and call management abilities
- Ability to structure calls professionally
- Basic understanding of client processes and workflows
- Problem-solving and analytical thinking skills
- Tech-savvy with adaptability to new systems
- Team player with a collaborative mindset
Eligibility Criteria
- Any full-time undergraduate degree (15 years of formal education)
- 0 to 5 years of experience in customer service or contact center roles
- International voice support experience preferred
- Willingness to work night shifts
- Comfortable with 100% work-from-office setup
- Strong customer service orientation
Work Details
- 100% Work from Office
- Night shifts
- Rotational week-offs
- Full-time employment
Documents to Carry
- Updated Resume (Printout)
- Any two Government-Issued Photo IDs (PAN / Aadhaar / Voter ID / Passport)
- 10th and 12th Mark Sheets
- Graduation Mark Sheets (All Semesters)
- Consolidated Mark Memo (CMM)
- Provisional Certificate & Degree Certificate
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 3rd March 2026 |
| Time | 10:00 AM – 2:00 PM |
| Venue | Infosys Limited, Gate No-2, No. 40/P-41/P, Electronic City Phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Who can attend the Infosys BPM Walk-in Drive 2026?
Candidates with 0 to 5 years of experience and any full-time undergraduate degree (15 years of education) are eligible to attend.
2. Is prior international voice experience mandatory?
International voice support experience is preferred, but candidates with strong communication skills and customer service background can also apply.
3. What shift timing is applicable for this role?
The role requires working in night shifts with rotational week-offs.
4. What is the job location for this Walk-in Drive 2026?
The job location for the International Customer Support role is Bengaluru.