Infosys BPM has announced a Walk-in Drive 2026 for candidates interested in customer service and business process operations roles. The company is hiring Senior Process Executive professionals for its operations in Bengaluru.
This walk-in opportunity is suitable for fresh graduates and candidates with limited experience who have strong communication skills and are interested in working in customer service operations. Eligible candidates can attend the walk-in interview and participate in the recruitment process.
Walk-in Job Overview
Company Name: Infosys BPM
Job Role: Process Executive
Qualification: B.Com, M.Com, MBA (Commerce Background)
Experience: 0 – 1 Year
Salary: Best in Industry
Job Location: Bengaluru
Walk-in Date: 17 March 2026
Walk-in Time: 10:00 AM – 12:30 PM
Employment Type: Full Time, Permanent
About Company
Infosys BPM is the business process management subsidiary of Infosys, a global leader in consulting, technology, and outsourcing services. The company provides end-to-end business process management solutions to organizations across multiple industries worldwide.
Infosys BPM focuses on delivering efficient operational services by combining technology, automation, and process expertise. The company supports global clients by helping them optimize their business processes, reduce operational costs, and improve customer experience.
With a strong global presence and a workforce spread across multiple countries, Infosys BPM offers employees the opportunity to work on large-scale projects and gain exposure to international business processes. The company also focuses on employee learning, skill development, and career growth through structured training programs.
Job Description
Infosys BPM is hiring Senior Process Executives to support customer service operations. The role primarily involves assisting customers, resolving queries, and ensuring smooth communication between clients and internal teams.
Candidates selected for this role will interact with customers through various communication channels and provide support related to service requests and issue resolution. The job requires strong communication abilities, problem-solving skills, and the ability to handle multiple tasks efficiently.
Employees will work in a day shift schedule and will be expected to maintain professional communication standards while interacting with customers.
Key Responsibilities
- Provide customer support and resolve service-related queries
- Maintain professional communication with customers at all times
- Follow company and client processes accurately and efficiently
- Assist team leads or supervisors in preparing operational reports
- Handle customer requests and provide timely responses
- Maintain records of customer interactions and service requests
- Work collaboratively with internal teams to resolve customer concerns
- Manage multiple tasks and responsibilities effectively
Required Skills
- Excellent verbal and written communication skills
- Strong English and Hindi communication ability
- Knowledge of regional languages such as Gujarati, Punjabi, Telugu, Tamil, Marathi, Bengali, Malayalam, Assamese, or Kannada is an added advantage
- Good customer handling skills
- Problem-solving and analytical abilities
- Ability to multitask and manage workload effectively
- Teamwork and collaboration skills
- Ability to maintain professionalism while handling customers
Eligibility Criteria
Candidates planning to attend the walk-in drive must meet the following requirements:
- Candidates must be graduates with a commerce background.
- Eligible qualifications include B.Com, M.Com, or MBA in Finance or related commerce specialization.
- Freshers with M.Com or MBA (Commerce background) are eligible to apply.
- Candidates with 0 to 1 year of experience can attend the interview.
- Applicants must possess strong English and Hindi communication skills.
- Knowledge of additional regional languages will be considered an advantage.
Additional requirements:
- Candidates should be available to join within immediate to 30 days.
- Applicants must be willing to work from office.
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof (PAN Card, Driving License, Voter ID, or Passport)
- Educational Certificates and Mark Sheets
- Experience Documents (if applicable)
Candidates should also carry their mobile charger and earphones or headphones if required for assessments.
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 17 March 2026 |
| Time | 10:00 AM – 12:30 PM |
| Venue | Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P, Gate: 2, Electronic City Phase 2, Industrial Area, Konappana Agrahara, Bangalore – 560100 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the Infosys BPM walk-in interview?
Yes. Fresh graduates with eligible commerce qualifications can attend the walk-in drive.
What qualifications are required for this role?
Candidates must have B.Com, M.Com, or MBA with a commerce background.
What documents should I bring for the interview?
Applicants should bring an updated resume, ID proof, passport-size photos, and educational certificates.
What is the job location for this role?
The job location for the selected candidates will be Bengaluru.