Mphasis Off Campus Drive

Mphasis Off Campus Drive for Customer Support Officer

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Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.

Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

Mphasis provides Information Technology (IT) services, including business process outsourcing, infrastructure technology, and application services. The application services offered by the company includes application development, maintenance and support

Job Details:

Job Role: Customer Support Officer

Qualification: Any Graduation

Location: Mangalore

Experience: 0-3 yrs

Salary: Best In Industry

Job Description:

Job Description

Role: Customer Support Officer- BPO

Location: Pune/Mangalore

Who are we looking for?

  • Graduate freshers with good typing skills
  • Analytical skills

Technical Skills:

  • Operating the computer- Intermediate
  • MS Office – Intermediate
  • Average in Spoken and written English with effective Business email Communication
  • Basic knowledge of Insurance
  • Typing Speed 30 WPM

Process Skills:

  • Record interaction using client system with proper classification
  • Refer Knowledge base and perform task as per defined process
  • Follow up and closure of interactions to ensure customer satisfaction
  • Passionate about customer service
  • Comfortable with Rotational shifts, extended working hours and weekly offs

Behavioral Skills:

  • Positive energy
  • Positive attitude
  • Self learner

Qualification:

  • Any Graduate, Freshers can apply

What’s in for you?

  • At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
  • With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
  • You get an open and transparent culture along with freedom to experimentation and innovation

How to Apply for Mphasis Off Campus Drive?

Step 1: Go through the entire job post of Mphasis Off Campus Drive.
Step 2: Make sure that you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.

Apply for Mphasis Recruitment  – Important Links
Customer Support Officer: Apply for this Job
Junior Service Desk Associate: Apply for this Job
Associate Processor: Apply for this Job

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