Sagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system. Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix Assessment report by Everest Group.
Company Culture & Employee Experience
- Overall Rating: 3.8 out of 5 on AmbitionBox, with 68% of employees rating the company 4 stars or higher.
- Work-Life Balance: Rated 3.9 out of 5 on AmbitionBox, reflecting a healthy balance and flexible work options.
- Career Growth: Opportunities for learning and advancement are well-regarded, with a rating of 3.8 out of 5 on AmbitionBox.
- Compensation & Benefits: Employees appreciate the benefits and performance incentives, giving this area a 3.3 out of 5 rating.
Job Details:
Roles: , Customer Support Executive
Qualification: Any Graduate
Location: Bangalore
Experience: 1-6 Years
Salary: Best In Industry
Last Date: ASAP
Walk-in Date: 13th January
No of Openings: –
Job Description:
About the Role:
This is a non-sales, customer support role in a world-class work environment. You will play a key role in fulfilling an insurers responsibility by receiving, reviewing, investigating, and acting on customer claims. The role involves managing multiple administrative and service-related activities, including claim review, investigation, adjustment (when required), remittance, or claim denial.
Roles & Responsibilities
- Follow professional standards and established procedures before taking action
- Process claims and manage customer interactions as per defined guidelines
- Meet service level agreements and adhere to quality and audit standards
- Take ownership of assigned tasks and coordinate work efficiently
- Achieve assigned productivity targets consistently
- Maintain punctuality and adhere to attendance requirements
- Continuously develop process knowledge and job-related skills
- Build and maintain positive working relationships with peers and supervisors
Eligibility Criteria
- Experience: 0-3 years in Customer Support (International) Voice
- Qualification: Graduation is mandatory (non-engineering background only)
- Age Limit: Maximum 32 years
- Shift Flexibility: Willing to work in US Night Shifts and Rotational Shifts
Benefits
- Two-way cab facility
- 5-day work week with 2 weekly offs
- Attractive incentives and performance-based rewards
- Night shift allowance
- Medical and Life Insurance coverage
- 5-STAR rated infrastructure
Best Way to Apply
Walk-in Interviews:
Ground Floor, No. 23-24, AMR Tech Park, Block 2A,
Bengaluru Urban, Bommanahalli, Karnataka, India8388692
Sagility Walkin Drive
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Time and Venue 13th January , 11.00 AM – 4.00 PM Sagility India Private Limited Surya tech Park, 100 Outer ring Road, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100 |
| Official Announcement – Customer Support Executive (Bangalore): Click Here |
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