Sagility

Sagility Walkin Drive for Customer Support Executive

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Sagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system. Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix Assessment report by Everest Group.

Company Culture & Employee Experience

  • Overall Rating: 3.8 out of 5 on AmbitionBox, with 68% of employees rating the company 4 stars or higher.
  • Work-Life Balance: Rated 3.9 out of 5 on AmbitionBox, reflecting a healthy balance and flexible work options.
  • Career Growth: Opportunities for learning and advancement are well-regarded, with a rating of 3.8 out of 5 on AmbitionBox.
  • Compensation & Benefits: Employees appreciate the benefits and performance incentives, giving this area a 3.3 out of 5 rating.

Job Details:

Role: Customer Support Executive

Qualification: Arts & Science Graduates

Location: Bangalore

Experience: Freshers

Salary: Best In Industry

Last Date: ASAP

Walk-in Date: Until 31st December

No of Openings: 2000

Job Description:

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilities:

  • Understand the basic professional standards and established procedures, policies before taking action and making decisions.
  • Processing claims and handling calls, as per the process guidelines.
  • Adhering to the service level and understanding Quality & Auditing parameters.
  • Assume responsibility for work and coordinating efforts.
  • Meeting assigned productivity goals.
  • Adhere to attendance and punctuality norms.
  • Acquiring knowledge & skills of related areas of the process.
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Eligibility Criteria:

  • Should be flexible to work in US Night Shifts and Rotational Shifts
  • 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply
  • Max age Limit – 32 years

Benefits:

  • Two-way cab facility
  • 5-day work week with 2 weekly offs
  • Attractive incentives and performance-based rewards
  • Night shift allowance
  • Medical insurance& Life insurance
  • 5-STAR rated infrastructure

Best Way to Apply:

We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban, Bommanahalli, Karnataka, India) or you can directly call the recruiter:

Assisstant Manager: Sakshi

Sagility Walkin Drive

If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.

IMPORTANT
Time and Venue
17th December – 30 January , 11.00 AM – 5.00 PM
Sagility office Ground Floor, Building 1A No.23 24, AMR Tech Park, Bengaluru Urban , Bommanahalli, Karnataka, India 
Official Announcement – Customer Support Executive: Click Here
Official Announcement – Customer Support Executive (Bangalore): Click Here