Cognizant is conducting a Walk-in Drive 2026 in Chennai for Customer Support Voice roles. Candidates with experience in international voice processes and customer support operations can attend the walk-in interview for full-time employment opportunities.
The company is looking for professionals with strong communication skills, customer handling abilities, and experience in BPO or call center environments. Eligible candidates are encouraged to attend the walk-in drive on the scheduled date.
Walk-in Job Overview
- Company Name: Cognizant
- Job Role: Customer Support Voice
- Qualification: Any Graduate
- Experience: 1–4 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 30 May
- Walk-in Time: 9:30 AM – 12:30 PM
- Employment Type: Full Time, Permanent
- No of Openings: 100
About Company
Cognizant is a global technology and professional services company that provides digital transformation, consulting, and business process solutions to organizations worldwide. Headquartered in the United States, the company serves clients across industries including healthcare, banking, retail, manufacturing, and technology.
With a strong workforce operating across multiple countries, Cognizant is known for delivering customer-centric solutions and innovative business services. The organization provides employees with opportunities to develop professional skills, work in collaborative environments, and build long-term careers in technology and customer service domains.
Job Description
Cognizant is hiring candidates for Customer Support Voice roles as part of its walk-in recruitment drive in Chennai. The role involves handling customer interactions through calls, emails, and chat support while ensuring high levels of customer satisfaction.
Selected candidates will be responsible for resolving customer concerns, managing inbound and outbound communication, and maintaining accurate records of customer interactions. Candidates should possess strong communication skills and the ability to handle international customer support processes efficiently.
The company is seeking professionals who can work in flexible rotational shifts and manage multiple tasks in a fast-paced customer service environment.
Key Responsibilities
- Handle inbound and outbound customer support interactions
- Resolve customer queries through calls, emails, and chat support
- Provide timely and accurate solutions to customer concerns
- Maintain customer interaction records using CRM tools
- Escalate complex issues to relevant internal teams
- Ensure high levels of customer satisfaction and service quality
- Manage multiple customer requests efficiently
- Follow company policies and support procedures during customer interactions
Required Skills
- Strong communication and interpersonal skills
- Experience in international voice process operations
- Knowledge of customer service and support processes
- Ability to handle customer queries professionally
- Good problem-solving and multitasking abilities
- Familiarity with BPO or call center environments
- Ability to work rotational and flexible shifts
- Basic computer and CRM software knowledge
- Strong English language proficiency
Eligibility Criteria
Candidates applying for the Cognizant Walk-in Drive 2026 should possess a graduate degree from a recognized institution. Applicants must have 1 to 4 years of experience in BPO, call center, or international voice process operations.
Candidates should be comfortable working in rotational shifts based on business requirements. Strong communication skills, customer handling abilities, and experience in customer support operations are essential for this role.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 30 May |
| Time | 9:30 AM – 12:30 PM |
| Venue | Cognizant Office, Cafeteria (SDB-3) 1st Floor, SEZ Ave, Elcot SEZ, Sholinganallur, Chennai – 600119 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Who can apply for the Cognizant Walk-in Drive 2026?
Candidates with 1–4 years of experience in BPO, customer support, or international voice processes can apply.
2. What is the job role offered in this walk-in drive?
Cognizant is hiring for the Customer Support Voice role.
3. What documents should candidates bring for the interview?
Applicants should carry an updated resume, passport size photographs, ID proof, educational certificates, and experience documents if applicable.
4. What is the job location for this role?
The job location for the Customer Support Voice position is Chennai.