PTC has announced recruitment for the position of Associate Product Analyst (Windchill Support/Admin) in Pune, India. This opportunity is ideal for candidates interested in Product Lifecycle Management (PLM) support and technical troubleshooting within a global software environment.
Introduction
PTC is inviting applications for the role of Associate Product Analyst as part of its Windchill Support team. The position focuses on providing technical and functional support to global customers using PTC’s PLM solutions. Candidates with relevant educational backgrounds and strong technical fundamentals are encouraged to apply.
Position Summary
The Associate Product Analyst will be responsible for delivering professional support services to PTC’s global customers during India business hours. The role involves troubleshooting, configuring, and resolving installation and functionality issues related to Windchill, PTC’s PLM product. This position is suitable for Freshers / Entry Level candidates and professionals with up to two years of experience in Windchill administration or related technical domains.
Employment Details
- Organization: PTC
- Position: Associate Product Analyst (Windchill Support/Admin)
- Qualification: BE, B.Tech
- Experience: 0–2 years
- Job Location: Pune, India
- Employment Type: Full Time
- Compensation: Best in Industry
- Application Deadline: Applications Open
Company Profile
PTC is a global software company that delivers technology solutions designed to connect the physical and digital worlds. Its products enable organizations to improve operational efficiency, develop high-quality products, and enhance business performance. With a global workforce of approximately 7,000 employees, PTC focuses on innovation in product lifecycle management (PLM), digital transformation, and enterprise software solutions. The company supports businesses worldwide by providing advanced software platforms that streamline engineering, manufacturing, and service operations. PTC’s collaborative work culture encourages continuous learning and professional development while driving technological advancement across industries.
Roles and Responsibilities
- Provide technical support to global customers using PTC’s Windchill PLM product.
- Assist customers and field teams with configuration, installation, and functionality-related queries.
- Troubleshoot medium to advanced customer issues with increasing autonomy.
- Document solutions clearly and maintain detailed records of troubleshooting activities.
- Contribute to the PTC Knowledge Base by authoring technical articles and capturing best practices.
- Replicate software issues, perform in-depth investigation, and track resolutions.
- Collaborate with internal departments such as R&D and Quality Assurance to resolve technical challenges.
- Communicate investigation findings and solutions effectively to customers.
- Support the development of technical documentation and training materials.
- Coordinate with global offices to ensure consistent support for mission-critical customers.
Technical and Professional Skills Required
- Strong command of Java and Database concepts (mandatory).
- Basic understanding of Windchill functionality and configuration administration (0–2 years preferred).
- Knowledge of Operating System administration (Windows/Unix).
- Basic networking and configuration understanding.
- Strong written and verbal communication skills.
- Ability to troubleshoot technical issues methodically and efficiently.
- Documentation and technical writing skills for knowledge base contributions.
- Ability to collaborate with cross-functional teams in a global environment.
Added Advantage Certifications:
- Oracle Certified Associate, Java SE 8 Programmer
- Oracle Database Administration Certified Associate
Educational Qualification and Eligibility
Candidates must possess a B.E. degree in Computer Science or Information Technology. Applicants from Mechanical, Electronics & Telecommunication (E&TC), or Electrical backgrounds are also eligible if they hold CDAC or equivalent certification.
Freshers with strong Java and Database knowledge are encouraged to apply. Candidates with 0–2 years of experience in Windchill functionality or configuration administration are preferred. Strong technical fundamentals and communication skills are essential for this role.
Compensation and Benefits
The compensation for the Associate Product Analyst position at PTC will be Best in Industry. Salary and benefits will be aligned with company policies and based on candidate qualifications and experience.
Recruitment Process
The specific recruitment process has not been detailed in the provided job description. Shortlisted candidates will be contacted by the PTC recruitment team for further evaluation, which may include technical assessments and interviews.
Application Process
Interested and eligible candidates should apply through PTC’s official careers portal. Applicants are advised to upload an updated resume and ensure that all required details are accurately filled in during the online application process. Early application is recommended as hiring may proceed based on business requirements.
PTC Recruitment – Apply Links
| Position | Official Application |
|---|---|
| Associate Product Analyst (Windchill Support/Admin) | Apply for this Job |
Candidate FAQs
1. What is the job location for the Associate Product Analyst role?
The position is based in Pune, India.
2. Who can apply for this role?
Candidates with a B.E. in Computer or IT are eligible. Applicants from Mechanical, E&TC, or Electrical backgrounds with CDAC or equivalent certification can also apply. Freshers and candidates with up to two years of experience are eligible.
3. Is prior experience in Windchill required?
Experience of 0–2 years in Windchill functionality or configuration administration is preferred, but freshers with strong Java and Database knowledge may also apply.
4. What technical skills are mandatory for this role?
Strong knowledge of Java and Database concepts is mandatory. Basic understanding of operating systems and networking is also required.