DXC Technology Off Campus Drive 2024: Hello there! DXC Technology is thrilled to announce their off campus drive for 2024, open to fresh graduates of any field. The current role in focus is the Shell Business Continuity Analyst position. If you are eager to jumpstart your career with DXC Technology, now is the perfect time as they begin scouting for new talent. If this opportunity excites you, head over to the designated page where you can find all the essential information you need, including the registration link, eligibility criteria, comprehensive job description, and more. Don’t miss out on this chance to kickstart your professional journey with DXC Technology!
About Company:
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
Designation Details:
Job Role: Shell Business Continuity Analyst
Qualification: Any Graduation
Batch: 2017/ 2018/ 2019/ 2020/ 2021/ 2022/ 2023/2024/ Any
Location: Bangalore
Experience: Freshers/ Any
Salary: Best In Industry
Job Description:
Major Incident Management – Soft Skills
- Highly motivated person, self-starting, positive attitude, and independent decision making
- Ability to analyze and adapt to changing situations, processes, and environment
- Identify process improvements with process and operational improvements
- Strong written and oral Communication working with cross functional teams and vendors (SIAM)
- Attention to detail. Ensure compliance to tasks associated to roles and responsibilities
- Broad technical knowledge across servers, network, exchange
- Prior Operational experience – ITIL certified
- Client facing role
Major Incident Managers – Roles and Responsibilities
- Manage discovery calls to assess the incident and qualify
- Manage assigned technical Major Incident (MI) calls based on incident assessment
- Ensures Major Incident Management processes are being adhered to:
- Enters quality major incident updates in ServiceNow
- Creates Major Incident Control Document for all MI’s opened in Region.
- Makes timely updates to the Operational Dashboard
- Ensures timely business and technical updates are delivered to the stake holders
- Schedules follow up MI meetings for technical restoration and business updates
- Responsible for the resolution/restoration of service
- Drives Major Incident Business and Technical calls to service restoration (Priority 1 to Priority 5)
- Ensures Major Incident restoration/resolution within the service level agreement
- Ensure Major Incident ticket closure within seven working days from restoration
- Makes sure that the teams (Supplier/Vendors, Application support, ROCs, 3rd party, etc.…) have the right staff involved
- Uses Kepner Tregoe (KY) methodology to solve complex incidents. Obtains applicable landscape maps and gathers additional information to aid in troubleshooting a difficult or unknown caused situation.
- Ensures that meetings are scheduled and take place (including Closures)
- Transitions active Major Incidents and corresponding MI Control Documents to oncoming Region/Shift
- ROC Situation Managers participate in the On-Call rotation
- Contributes to the Root cause analysis (RCA)
- Triggers escalations to ROC Manager, GCC MI Management, Delivery Manager and/or MI Owner in the event a situation call does not progress as expected (e.g. no support from bundle, stake holder unhappy, etc.)
- Actively manages the Disaster recovery activity calls for the IT Service continuity team
- Actively participate in specific MI’s to manage any threat to business
- Actively manage quarterly Integrated Simulated Disaster testing activities for Datacenters
- GOC Major Incident Managers backup the GOC Shift Leader(s)
- Proactively monitored events in the Command Center are assessed and taken up with business, vendors for resolution and restoration (WAN Dashboards, Skype Dashboards, etc…)
- Actively participate with Global Monitoring Operations team to resolve/restore the early events observed
- Actively contribute towards pro-active problem management
- Recommends and provides feedback for Operational work instruction improvements to GOC
- Actively participates in Training Guild progression
How to Apply for DXC Technology Off Campus Drive 2024?
Step 1: Go through the VisitJobsite entire DXC Technology Off Campus Drive 2024 article.
Step 2: if you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.
To Apply for DXC Technology Off Campus Drive Shell Business Continuity Analyst Role: Click here
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