Sutherland Off Campus Drive

Sutherland Off Campus Drive for Associate

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Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Work Culture

  • Inclusivity & Diversity: Strong focus on inclusion and equal opportunities.
    Rating: 4.2 / 5
  • Work Environment: Professional but can be stressful due to strict performance targets.
    Rating: 3.5 / 5
  • Work-Life Balance: Often challenging, especially in night-shift or BPO roles.
    Rating: 3.0 / 5
  • Management Support: Mixed feedback; depends on team and project.
    Rating: 3.4 / 5
  • Learning & Development: Good exposure and training opportunities.
    Rating: 4.0 / 5

Employee Perks & Benefits

  • Health & Wellness (Medical, Insurance, EAP): Comprehensive coverage and wellness programs.
    Rating: 4.1 / 5
  • Leave Policies (Maternity, Paternity, Sick): Competitive compared to industry standards.
    Rating: 4.0 / 5
  • Career Growth Opportunities: Available but sometimes slow progression.
    Rating: 3.6 / 5
  • Work-from-Home / Flexibility: Offered in select roles and geographies.
    Rating: 3.8 / 5
  • Recognition & Rewards: Exists but not consistent across teams.
    Rating: 3.5 / 5

Designation Details:

Job Role: Associate

Qualification: Any Graduation

Location: Chennai (Remote)

Experience: Entry Level

Salary: Best In Industry

Job Description:

Sutherland is looking for an enthusiastic Content Writer who is a self-learner to enrich client operations information with easy-to-follow articles, decision trees or other content. As a Content Writer, you will be responsible for producing high-quality, engaging, and informative content across various digital platforms. Your primary focus will be to create compelling product support content that drives customer engagement and reduces product returns.

Job Description

Responsibilities:
 

  • Conduct thorough research on industry-related topics using digital tools, such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.
  • Collaborate with the client to develop content strategies that align with our business objectives and target audience.
  • Leverage existing SOPs and troubleshooting documents to author customer facing articles and decision trees.
  • Read through exhaustive verbose existing content to restructure information and create simple step-based and easy to follow content.
  • Able to comprehend and write content and align to client tone of voice.
  • Author and format content in DITA using Oxygen XML editor or other DITA XML based tools.
  • Proofread and edit content to ensure grammatical accuracy, coherence, and adherence to style guide and client guidelines.
  • Create new templates, if required, to author different article types.
  • Streamline processes and build flowcharts where applicable.
  • Meet deadlines and manage multiple projects simultaneously.

Qualifications

Our most successful candidates will have: 

  • Exceptional writing, editing, and proofreading skills with a keen eye for detail.
  • Experience doing research using multiple sources is an added advantage.
  • Excellent command of the English language and strong communication skills.
  • Ability to meet deadlines.
  • Graduate in English literature or related field is an added advantage.
  • Experience with text-based AI, LLM models is an added advantage.

How to Apply for Sutherland Off Campus Drive?

Step 1: Go through the VisitJobsite entire Sutherland Off Campus Drive article.
Step 2: Make sure that you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.

Sutherland Hiring – Important Link
Associate – Research – Apply for the Job
Customer Support Associate – Apply for the job