Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Thermo Fisher Scientific Mission is to enable our customers to make the world healthier, cleaner and safer. Whether Thermo Fisher Scientific customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Thermo Fisher Scientific global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Job Details:
Job Role: Application Support Engineer
Qualification: Bachelor’s degree
Experience: Entry Level
Location: Hyderabad
Experience: Freshers/ Any
Salary: Best In Industry
Job Description:
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Collaborate with our team members daily to achieve our Mission and enable our clients to improve global health, cleanliness, and safety. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Job Title: Support Engineer – Manufacturing Applications
Location: Hyderabad, India
About the Role
Join Thermo Fisher Scientific’s Center of Excellence in Hyderabad and be part of PSG IT CoE Team advancing digital manufacturing. This role ensures the stability, compliance, and continuous improvement of Manufacturing IT applications that power pharmaceutical production.
Key Responsibilities
- Deliver Tier 1 and Tier 2 support for a diverse set of Manufacturing IT applications to ensure reliable, compliant operations.
- Lead root cause analysis, manage configuration changes, and drive application enhancements.
- Collaborate with global IT, business, and vendor teams to resolve issues and implement improvements.
- Support upgrades, patching, and validation activities aligned with GxP, FDA 21 CFR Part 11, and data-integrity principles.
- Provide user training, onboarding, and detailed support documentation.
- Maintain clear, compliant documentation for incidents, configuration changes, and validations.
- Promote standard practices and cultivate a culture of continuous improvement.
Qualifications
- Bachelor’s degree in Information Technology, Engineering, or related field.
- Proven experience supporting Manufacturing IT applications.
- Knowledge of MES, SCADA, historian, or batch-management systems.
- Familiarity with regulatory and GxP-validated environments.
- Strong analytical, communication, and interpersonal skills.
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