About Company:
HCL Technologies Limited is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employee.
Company Culture & Employee Experience
- Overall Rating: 4.0 out of 5 on AmbitionBox, with 72% of employees rating the company 4 stars or higher.
- Work-Life Balance: Rated 3.7 out of 5 on AmbitionBox, indicating a reasonably good balance with flexible working arrangements in many teams.
- Career Growth: Well-regarded for providing ample opportunities for learning, skill development, and career advancement, with a rating of 4.1 out of 5.
- Compensation & Benefits: Employees value the competitive salary packages and benefits, reflected in a 3.6 out of 5 rating.
Job Details:
- Job Role: AR Callers
- Qualification: Graduation (any stream)
- Experience: 1 – 3 Years
- No Of Openings: 30
- Salary/CTC: Best in Industry
- Walk-in Date: 13th June – 14th June
- Work Location: Chennai
- Interview Mode: Face to Face Interview
- Time: 10.30 AM – 12.30 PM
- Contact: Shinaz
Job Description:
Mega Walk-in Drive For AR Callers – 13th & 14th of June
We seek an experienced RCM Customer Service Executive Voice to join our team. The role involves collaborating with US healthcare providers to ensure accurate and timely reimbursement. The ideal candidate should possess strong communication skills, attention to detail, and be willing to work in US shifts.
KEY WORDS
Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCM.
ESSENTIAL RESPONSIBILITIES:
- Review and analyze denied claims to identify root causes and trends.
- Develop and implement strategies to reduce claim denials and improve reimbursement rates.
- Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims.
- Prepare and submit appeals for denied claims, ensuring all necessary documentation is included.
- Monitor and track the status of appeals and follow up as needed.
- Maintain accurate records of all denial management activities and outcomes.
- Provide regular reports on denial trends, appeal success rates, and other key metrics to management.
- Stay updated on industry regulations and payer policies to ensure compliance.
SKILLS AND COMPETENCIES
- Strong verbal and written communication skills
- Should possess neutral accent and good adoption to US culture.
- Ability to resolve provider queries in the first point of contact.
- Focus on delivering a positive customer experience
- Should be professional, courteous, friendly, and empathetic
- Should possess active listening skills
- Good data entry & typing skills
- Ability to multi task.
- Capable of handling fast-paced, innovative, and constantly changing environment
- Should be a team player.
- Ability to contribute to the process through improvement ideas.
FORMAL EDUCATION AND EXPERIENCE
- Graduation (any stream)
- 12 – 24 months of process experience in Denial Management and Provider/DME AR calling.
HCL Walk-in Detail
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Attend the walk-in drive at the address below. Time and Venue 13th June – 14th June , 10.30 AM – 12.30 PM HCL Technologies Ltd. Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119 Contact – Shinaz Official Announcement: Click here |
