Oracle Off Campus Drive 2024: Hey there, future Cloud Support Engineer! Oracle’s Off Campus Drive 2024 for freshers with any bachelor’s degree is happening in Bangalore, and you’re invited to join the excitement! The recruitment process is already rolling, so don’t dawdle and let this chance slip away to kickstart your professional journey. Surf on over to Visitjobsite.com to get all the need-to-know details about registration, qualifications, and an in-depth look at the role. It’s time to take that leap – hit the ‘apply’ button and watch your career dreams unfold before your eyes. Embrace this opportunity to shine and make your mark. Remember, time’s ticking, and this incredible opportunity could vanish faster than you think. The stage is set, the spotlight is on you – go ahead and show the world what you’ve got! Your moment to shine is now!
About Company:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Designation Details:
Job Role: Cloud Support Engineer
Qualification: Bachelor’s degree/Any Graduation
Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024/ Any
Location: Bangalore
Experience: Freshers/ Any
Salary: Best In Industry
Job Description:
- Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
- Solve: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions !
- Customer Engagement: Develop positive relationships with customers by delivering outstanding customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
- Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members.
- Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
- Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
- Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.
Qualifications:
- Technical Background: A bachelor’s degree in computer science, information technology, or a related field is preferred (or) relevant experience with any bachelor’s degree.
- Communication Skills: Exceptional written and verbal communication skills. Ability to convey technical information clearly and concisely to both technical and non-technical customers.
- Customer-Centric: A passion for delivering outstanding customer experiences. Patience, empathy, and a customer-first demeanor are essential.
- Time Management: Excellent time management skills with the ability to balance multiple customer interactions simultaneously while maintaining a high level of responsiveness.
How to Apply for Oracle Group Off Campus Drive 2024?
Step 1: Go through the VisitJobsite entire Oracle Group Off Campus Drive 2024 article.
Step 2: if you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.
| Oracle Off Campus Drive 2024 – Important Link |
| To Apply for Oracle Off Campus Drive Cloud Support Engineer Role (Bangalore): Click here |
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