PowerSchool Off Campus Drive 2023: The Recruiters of PowerSchool has started recruiting Graduates. Eligible candidates can apply and get into the Job. The interested Job Seekers can check the below page to obtain all the details such as Registration/Apply link, Eligibility, Job Description and So on.
About Company:
As the leading provider of cloud-based software in K-12 education, we connect students, teachers, administrators, and parents with the shared goal of improving student outcomes.
Designation Details:
Job Role: Associate Technical Support Engineer
Qualification: BE/ B.Tech/ ME/ M.Tech/ B.Sc/ MCA
Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
Location: Bangalore
Experience: Freshers
Salary: Best In Industry
Job Description:
This position, under the general direction of both the supervisor and manager, provides technical support for our award-winning K- 12 software systems. This position provides world class solutions-oriented technical support with a strong focus on customer service that is designed to maximum customer satisfaction. This position requires the employee to become proficient with all aspects of the application software functionality in order to accurately analyze, troubleshoot, diagnose and resolve software or system related issues. This position will interact with customers via telephone and written internet based communication.
Responsibilities
- Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed, escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to programs
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- All other duties as assigned
How to Apply for PowerSchool Off Campus Drive 2023?
Step 1: Go through the VisitJobsite entire PowerSchool Off Campus Drive 2023 article.
Step 2: if you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed
To Apply for PowerSchool Off Campus Drive Associate Technical Support Engineer Role: Click here