About Optum
Optum is a global health services leader dedicated to transforming healthcare through technology and data. We empower millions of people worldwide to live healthier lives by improving access to care, pharmacy benefits, and data resources. Our inclusive culture fosters innovation, collaboration, and career growth.
Role Overview: Associate Business Analyst
As an Associate Business Analyst, you will be a key player in driving efficiency and productivity across business units by analyzing systems and business processes. You will collaborate with stakeholders, evaluate real-time data, and deliver actionable insights that support strategic initiatives and optimize healthcare outcomes.
Objective of the Role
To develop, analyze, and implement innovative system solutions and business processes that improve operational efficiency while ensuring accurate communication and collaboration across multiple teams.
Key Responsibilities
- Collaborate with stakeholders across finance, security, and compliance to gather, analyze, and document system and business requirements
- Monitor and evaluate systems processes using real-time data analytics
- Lead quality assurance activities and communicate findings at every stage of systems development
- Develop management plans and status reports for project transparency
- Support user testing and troubleshoot system issues to maximize usability
- Maintain internal and external documentation and deliver timely updates
- Foster strong partnerships to enhance systems integration and respond to executive inquiries with research-backed recommendations
Required Qualifications
- Proven experience in analytics and systems development
- High proficiency in SQL and database management
- Strong analytical and communication skills, capable of translating complex data into actionable insights
- Experience generating process documentation and reports
Preferred Qualifications
- Bachelor’s degree (or equivalent) in IT, Computer Science, or related field
- Experience with data visualization tools like Power BI or Tableau
- Proficiency with Microsoft Visio and technical writing
- Project management and user testing experience
Employee Benefits & Perks
- Competitive salary with performance bonuses
- Comprehensive health, dental, and vision insurance
- Retirement benefits including Provident Fund and savings schemes
- Generous paid time off including holidays and sick leave
- Flexible work arrangements and remote work options (role-dependent)
- Structured onboarding and continuous learning opportunities
- Certification and upskilling programs in analytics and business systems
- Inclusive, collaborative, and supportive work culture
- Wellness programs and employee assistance resources
Work Environment
This role requires flexibility to adapt to changing business needs and occasional changes in work locations or shifts. Optum values a dynamic and inclusive workplace where continuous learning and innovation are encouraged.
Why Join Optum?
- Work on global projects that impact millions of lives
- Join a culture that prioritizes diversity, inclusion, and professional growth
- Access career development programs and mentorship
- Be part of a fast-evolving, tech-driven healthcare organization
Application Process
- Review the full job description and ensure your skills align
- Prepare your updated resume and relevant documents
- The hiring process may include assessments, interviews, and document verification
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